Privacy Policy – 1250 Blackwood LP – White Sands Apartments

Last updated: April 2025

1. Introduction

At 1250 Blackwood LP – White Sands Apartments, we value and respect your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, resident portal, or SMS communication program.

2. Collection of Information

We collect personal information you voluntarily provide to us, including:

Name, email address, phone number

Lease details and apartment preferences

Communication history and maintenance requests

Payment and billing information

3. How We Use Information

We use your information to:

Manage tenancy agreements and resident services

Provide updates and alerts via SMS and email

Handle maintenance requests and general communication

Improve our customer experience and internal operations

4. Information Sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as property management systems or customer service, is permitted.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

5. Your Choices

You may opt out of SMS communications at any time by texting “STOP.” You may also contact us to update or delete your personal information or change your communication preferences.

6. Data Security

We use appropriate technical and organizational measures to protect the confidentiality and integrity of your personal information.

7. Children’s Privacy

We do not knowingly collect or solicit personal information from individuals under the age of 13.

8. Legal Compliance

We comply with all relevant data protection laws including PIPEDA, CASL, and CTIA standards for SMS messaging. We monitor for and act upon non-compliant SMS content in line with A2P 10DLC rules and carrier regulations.

9. Contact Us

If you have any questions or concerns about your privacy or this policy, please contact: 📧 privacy@whitesandsapartments.ca 🌐 https://whitesandsapartments.ca/privacy-policy (update if different)

🔒 At 1250 Blackwood LP – White Sands Apartments, your privacy is a priority. We’re committed to safeguarding your information and ensuring full transparency in how we use it.